Bylaw Enforcement

The Islands Trust is responsible for the enforcement of local land use bylaws. In most circumstances enforcement is only undertaken on receipt of a written complaint. However, if an environmental concern, permitting issue or advertising of an illegal land use is discovered, enforcement may be started without a complaint. Additionally, some Local Trust Committees have adopted more specific enforcement policies.

Some complaints involve issues that are beyond the Islands Trust's jurisdiction (such as building code or noise). In those instances the Islands Trust bylaw investigations officer works closely with other enforcement officers from other agencies to resolve the complaint.

The Islands Trust makes every attempt to resolve the issue through mediation or voluntary compliance - court proceedings are always a last resort if all else fails.

For more information on the Bylaw Enforcment process please refer to Bylaw Enforcement FAQ

How can I contact the Bylaw Enforcement Team?

You can contact the Bylaw Enforcement Team by:
Email:
Phone: 250.405.5175.
If you are calling long distance, call toll free to Enquiry BC: In Victoria call 250.387.6121; In Vancouver call 604.660.2421. Elsewhere in BC call 1.800.663.7867 and ask to be connected.
Or you can send mail or come in to any of our offices listed below:

Islands Trust Victoria Office
200- 1627 Fort Street, Victoria BC V8R 1H8
Phone: 250.405.5151 Fax: 250.405.5155

Islands Trust Salt Spring Office
1-500 Lower Ganges Road, Salt Spring Island BC V8K 2N8
Phone: 250.537.9144 Fax: 250.537.9116

Islands Trust Northern Office
700 North Road, Gabriola Island BC V0R 1X3
Phone: 250.247.2063 Fax: 250.247.7514

If you wish to make a complaint you may do so using our on-line bylaw complaint form.