Administrative

The Islands Trust has developed policies to guide its decisions and to guide staff and council in daily operations. Trust Council is aware that some of the policies require updates or revisions and will attend to this as time allows. Use the navigation menu located on the left to review all Islands Trust policies.

The policies in this section guide staff and local trustees on handling complaints, correspondence and other administrative issues.

General

• 7.1.i Administrative Fairness Principles
• 7.1.ii Handling of Administrative Fairness Complaints
• 7.1.iii Use of Local Trustee Letterhead
• 7.1.iv Use of Islands Trust Letterhead
• 7.1.v Ombudsman Referrals
• 7.1.vi Corporate Logo Policy
• 7.1.vii Receipt of Confidential Information from External Government Organizations and Agencies

Financial

• 7.2.ii Administrative Service Charges
• 7.2.iii Trustee Travel Guidelines
• 7.2.iv Application Fee Refunds
• 7.2.v Restructure Study Cost Allocations
• 7.2.vi Municipal Requisition Cost Allocations

Office Operations

• 7.4.i Handling of Incoming Mail: General
• 7.4.ii Handling of Correspondence: Chair and Executive Committee
• 7.4.iii Trustee Equipment Allocation and Retrieval
• 7.4.iv On-Island Trustee Offices

Computer Systems

• 7.5.i Trustee Computer Allocation

Freedom of Information and Protection of Privacy

• 7.6.i Freedom of Information and Protection of Privacy Policy
• 7.6.ii Freedom of Information and Protection of Privacy Procedure